Privacy Policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.
Email / Phone Marketing: With your permission, we may send you emails, messages about our store, new products, and other updates.
HOW DO YOU GET MY CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we infer that you consent to our collecting it and using it for that specific purpose only.
If we seek your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.
WHEN WILL I RECEIVE MY ORDER?
The order will be delivered within 3-7 business days.
HOW DO I WITHDRAW MY CONSENT?
If you change your mind after opting in, you can withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time by contacting us at info@arshachikankari.com or mailing us at:
Arsha Enterprises
Babnan, Teurdanga
Chinsurah, Hooghly
West Bengal - 712305
India.
DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
ODOO
Our store is hosted on Odoo, an integrated business application suite that provides us with the tools needed to manage our online sales and services. Your data is stored through Odoo’s data storage, databases, and the Odoo application. They store your data on secure servers with industry-standard security measures.
PAYMENT
If you use a direct payment gateway provided through Odoo to complete your purchase, your credit card data is processed securely. Payment information is encrypted and stored only as long as necessary to complete your purchase. After that, it is securely deleted.
Odoo adheres to industry standards for data security and compliance. For more details, you may review Odoo’s Privacy Policy https://www.odoo.com/privacy.
THIRD-PARTY SERVICES
Generally, third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform their services for us.
However, some third-party service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase-related transactions. We recommend reviewing their privacy policies to understand how your information is handled.
Certain providers may be located in or have facilities in jurisdictions different from where you or we are located. Therefore, if you proceed with a transaction involving a third-party provider, your information may be subject to the laws of those jurisdictions. For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your information may be subject to U.S. laws, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no transmission method over the Internet or electronic storage is 100% secure, we follow industry standards and implement additional security measures.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue to offer products to you.
We may update this Privacy Policy from time to time, in order to clarify it, to reflect any changes to our website, or to comply with legal obligations.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@arshachikankari.com or by mail at:
Arsha Enterprises
Babnan, Teurdanga
Chinsurah, Hooghly
West Bengal - 712305
India.
+91 8828223436
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
Our store uses Google Analytics to analyse store visits and page views.
Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.
Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website, for example your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We also use third-party services such as Google Analytics, who set and use their own cookies to identify visitors and provide their own contextual services. For more information regarding those third-party providers and their Cookie Policy, please see the relevant references in the Third-Party Service Providers section.
For an overview of the cookies that may be stored on your device when you visit our website, check the details on https://www.odoo.com/privacy
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies, or look at the links below.
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Edge: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
We do not currently support Do Not Track signals, as there is no industry standard for compliance.
1. Eligibility for Returns:
• Returns are accepted within 5 days of delivery for items that are unused, unwashed, and in their original packaging.
• To qualify for a return, the bedsheet must be in the same condition as received, with tags intact.
2. Non-Returnable Items:
• Due to hygiene reasons, we cannot accept returns for bedsheets that have been used, washed, or altered.
• Custom orders or personalized items are non-returnable, except in cases of defects.
3. Defective or Damaged Items:
• If you receive a damaged or defective item, please contact us within 3 days of delivery. We will replace the item or issue a refund after verification.
4. Exchange Policy:
• We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return, and then place a new order for the desired item.
5. Refund Process:
• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days and issued to the original payment method.
6. Return Shipping:
• Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure safe return.